We have recognized the issues regarding face coverings and have since implemented a Sycuan Safety Agent team that will be enforcing our health & sanitation protocols moving forward. Thank you for taking the time to leave us feedback. They are cynical Specially Floor Manager (Dylan) And still mocking you they tell you to have good luck. Worst Customer Service and Worst Slot Machines. This is a mockery for customers who have been loyal to Sycuan Casino. So when they are behind you offering you cards so that you become addicted to the casino so they can find you with their cameras? You can lose a lot of money with their machines that are failing but they will never be able to help you even if you are a customer for more than 10 years. But they refused to see them because my case was not important.

I asked to speak with the floor manager and casino manager and a floor manager called (Dylan) arrived and the alleged manager of the casino (Stacy) explained in detail what had happened and asked them to check the security cameras so they could see what I was saying was true. But the 2 people who were there just kept watching and making fun of it as if they couldn't do anything for me. But at the time of choosing I chose the 450 free games but for some reason the machine jumped to credit prize and from that moment I called service to help me fix the problem that the machine was failing. I was playing 4 machines that were together with the Sparling Nightlife game until one of the machines gave me the bonus of 450 Free games.

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